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CRM migration / GoHighLevel

CRM migration + AI lead capture.

A centralized sales pipeline for website forms, inbound calls, AI-extracted call details, stage movement, and team tasks.

Connected stack
WordPress
GoHighLevel
CallRail
Make
AI extraction
01 / System map

All lead sources feed one sales pipeline.

Website forms and phone calls no longer live in separate places. The CRM becomes the operating view for the team.

Lead sources
Website formsMultiple form submissions enter through webhooks.
Inbound callsCall transcript and caller details enter the workflow.
Orchestration
Find, enrich, create, routeMake checks records, extracts useful call details, and updates GHL.
CRM output
Contact + opportunity + taskLead lands in the right pipeline stage with context attached.
02 / Workflow path

Lead details are captured before they disappear.

The system turns unstructured calls and form submissions into actionable CRM records.

01CaptureWeb form or call enters the system.
02MatchFind existing contact or create a new one.
03ExtractAI pulls useful details from call transcripts.
04CreateOpportunity is created in GHL.
05AssignStage-specific tasks are created.
06AdvanceBooked appointments move the pipeline forward.
03 / Backend logic

The CRM gets useful context, not just a name and phone number.

AI extraction turns calls into structured sales fields that help the team prioritize and follow up properly.

TriggerNew web form or CallRail call
AI
Call summaryQuestions, concerns, next step, and internal notes.
$
Sales contextBudget, colour, suburb, address, and number of windows.
Pipeline actionCreate opportunity, assign task, move stage after booking.
04 / Value created

The sales process becomes visible and easier to manage.

The team sees leads, tasks, appointments, notes, and next steps in one place instead of jumping between tools.

VALUE303 opportunitiesCentralized into one CRM pipeline.
VALUELess missed contextCall details are extracted and stored.
VALUEClearer next stepsTasks are created based on pipeline stage.
VALUEBetter sales visibilityLead sources and opportunities are easier to manage.

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